Soo bummed. Today was my cheat day. So I ordered a sourdough melt. A favorite I thought of a week ago would be my treat today.. was so excited then it got here in good time by a nice driver. The sourdough bread was burnt and th beef seemed tough although it could have been a toughness to the sourdough. Usually this sandwich is fabulous. Definitely thumbs down today.
F
Francis G
2 contributions
Didn't like
• 1/29/22
• DoorDash order
Everything cold!!! come on now really! Who packs French Fries in sandwich bags... these guys do. The fries were absolutely disgusting being that they were soggy from all the condensation and oil trapped inside the bag. $7 for 5 way chili spaghetti fine, but these guys put it in a small gravy or side bowl. I'd pay $3.50 for it if it was the right temperature, but as I said at the beginning everything was cold. On a positive note tonight the root beer, sweet iced tea, and apple sauce were delicious because they were the temperature and packaged the right way.
G
Gianna E
5 contributions
Liked
• 9/4/26
• DoorDash order
I was very satisfied with the flavor and the size of my shake! This is my go-to order from Steak n' Shake. I was very disappointed, however, with the lack of packaging for transport and the lack of a tamper proof seal. Just something to keep in mind for future reference!
A
Amber A
8 contributions
Liked
• 10/22/26
• DoorDash order
Burgers were good, almost like they just came off the grill. fries had a staleness to them- like they, were freezer burnt. Root Beer had such a refreshing bite- delicious 😋
J
Jessica K
7 contributions
Didn't like
• 1/8/24
• DoorDash order
it's been a minute since I've eaten steak and shake. the bun is way bigger than the patty, the patty looks like a mcdonalds Jr cheese burger size, plus the cheese didn't even melt on the burger, so I got an old cold piece of meat as well. of course through delivery you expect it to cool down some, but come on guys.
