when I got my order, I looked at my milkshakes and it was halfway full, no whipped cream no cherries on them and they have no flavor no pieces of Oreo or Butterfinger. The OREO® Cookies 'n Cream was barely even full in the cup. I spent way too much money to not get anything worth it. Your food is it cold
T
Teagan W
2 contributions
Didn't like
• 9/16/25
• DoorDash review
Received shakes two of them were only half way full. They smelled funny and tasted horrible. We paid for Oreo and butterfinger and received basically a vanilla shake with two or three pieces of the requested additive in it. I would like a full refund. What a waste of money Definitely don't recommend ordering from here.
K
Kelsey H
1 contributions
Didn't like
• 3/18/26
• DoorDash order
This is the third time that Steak and Shake continues to give incorrect order. When ordering the cheese fries, cheese is included with that. I als purchase an additional side of cheese, which costs money, and they continue to only give me the 1 cup of cheese. There should be 1-2 cups included with a large cheese fry, and any additionally purchased cups would be separate. Unacceptable considering the cheese cup they did provide is less than 1/3 of the way filled. This is not on the door dash delivery person, but on Steak and Shake for continuously not providing ordered items that were paid for.
G
Gloria G
3 contributions
Didn't like
• 6/1/26
• DoorDash order
Did not get my drink and the fries that is not a medium looks more like a small and a hot dog looks really just thrown together. I didn't get ketchup in my bag and the fries are not fresh very disappointed.
D
David M
Emerging Expert • 15 contributions
Loved
• 11/25/24
• DoorDash order
Even the Chili Mac is good and delicious and even with melted cheese plus I even like their grilled cheese sandwiches with bacon on them too.
