In 2012, we opened our doors with huge plans for sweets and cakes! We relocated from Kanawha City to South Charleston in November 2019 and became West Virginia's first drive-through bakery!
Our enthu…
Everything I ordered was fantastic! They were out of the wedding cake Cupcakes unfortunately but called before even confirming my order to ask what replacements I'd like. On to the Frosted Sugar Cookies. They have got to be some of the BEST sugar cookies I've had in, well, maybe ever! Highly recommend anything from here! I'll definitely be ordering again!
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Hope B
Local Expert • 68 contributions
Liked
• 7/2/26
• DoorDash order
We love Sugar Pie's and place orders about twice a month starting in September 2025. Our must-have is the Frosted Sugar Cookie. However, today’s experience was unsatisfactory because the portion was much smaller than what we have purchased before. The price should have matched the size. Also, being transparent about the size would help set correct expectations among loyal customers and enable them to make informed decisions.
DD made it right by issuing us a credit for half the cost of 5 sugar cookies. Our photo clearly showed the scale, indicating they did not meet their usual size, and the price did not reflect that.
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Hope B
Local Expert • 68 contributions
Liked
• 1 day ago
• DoorDash order
The sugar cookies were very good. Please call before placing an order; otherwise, you may receive plain cheesecake without fruit topping. The slice of pie I received was pumpkin, and baking a Mrs. Smith's pie at home would have been much less expensive.
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Hope B
Local Expert • 68 contributions
Didn't like
• 5/12/26
• DoorDash order
I frequently place orders. I was concerned about a potential issue occurring only because I have experienced it several times; I find that the sugar cookies are unusually hard and dry today. It is risky to order through DD due to the inconsistent freshness of the cookies, pastries, and desserts. I try to order on different days and times hoping to determine the best way to receive the freshest cookies. Ordering in person is best, but having to drive to So Ridge is something I try to avoid as much as possible. Good packaging and appealing to the eye, and if fresh, they have a delicious flavor and perfect texture!
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Peggy H
13 contributions
Didn't like
• 3/18/23
• DoorDash review
My other report was not published. So ill make it short. Over rated stale sugar cookies cake balls 3$ a piece. sweets for sly prices. You think for 6.00$ you get a couple cake balls you get 1. Even pizza places give you 6. They can keep it. Ill go to Springhill Bakery.
The most commonly ordered items and dishes from this store
Cupcakes
Freshly baked each morning! We offer 8 flavors: 2 Specialty options that change day to day/ month to month and 6 Signatures that hang out all year long.
