The nuggets need to be cooked longer where they are actually crispy instead of soft and mushy. I've kept hope alive on this since Covid. Before, they'd cook the individual order to well-done, and they were wonderful. Now, not so much. So disappointed! Chick-fil-A® Nuggets
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Emilio R
1 contributions
Didn't like
• 1/15/26
• DoorDash order
the Chick-fil-A® Chicken Biscuit wasn't great today.the chicken was very thin, like it wasn't even there. felt more like i was eatinga Biscuit than a ssandwich.
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Tara W
27 contributions
Didn't like
• 6/5/26
• DoorDash order
Chicken sandwich was not hot and fresh. Fries were hard. Sitting too long under heat lamps. Send out quality food, whether we're in store or through the app food should still have the standard of quality. Lastly, soda was watered down.
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Sherry G
Local Expert • 64 contributions
Didn't like
• 9/24/26
• DoorDash order
Chick-fil-A® Nuggets are UNDER cooked...there's barely any crisp...not nearly a good as they used to be. Even adding 1 more minute of frying would GREATLY improve the taste.
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Sherry G
Local Expert • 64 contributions
Didn't like
• 7/7/25
• DoorDash order
Chicken nuggets have been "soggy" the last few times I've had them...no crisp at all..barely cooked batter...it's a shame because I love their chicken when it actually tastes cooked with a crispy crust. Before Covid, you could order well-done, but after Covid, that option went away. Bring it back, please.