The Double Chicken Bowl was good but there wasn't a lot of chicken, would hate to see how little I would have gotten with a regular bowl. Also we didn't receive any salsa or chips.
D
Delores B
Emerging Expert • 32 contributions
Didn't like
• 1/25/25
• DoorDash order
El Pollo Loco has been my go to place for chicken,until today. The 4pc Fire-Grilled Chicken Combo I received was burnt, very dry, and past the point of being edible. I couldnt even bite thru the skin. Also not a store related issue, but DoorDash refused to refund because apparently quality issues don't qualify for refunds. The chicken had to go in the trash. Very disappointing.
T
Tammy W
4 contributions
Didn't like
• 2/15/26
• DoorDash order
b Double Chicken Tostada wasn't double it was regular. I got like 4 pices of chicken. other than that it was tasty. leuttuce was good
F
Frank B
1 contributions
Didn't like
• 8/31/26
• DoorDash order
The food was burned and rice was hard
R
Rosa V
Local Expert • 60 contributions
Didn't like
• 3/12/23
• DoorDash order
Only the Shredded Chicken Quesadilla came as described. The Double Chicken Tostada Salad and the Original Pollo Bowl (2 of them) didn't even have 1 portion of chicken let alone the double portion in the Double Chicken Tostada Salad. Very disappointed because it is the first time this happens to me at Pollo Loco.
