We ordered the exact sam items on our way home, yesterday around the same time? Food is pretty fresh and delicious when we go through drive through. Bummer ! The chopped chicken in the salad was to be double, it was so dry ! Most of it crumbled. Quality from last nights meal to tonight's delivery; was a strong (4) plus no avocado sauce or Fresca? Probably had to request it.
We for sure won't ever order for delivery again. But We still Love our El Pollo Loco !
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Michelle S
1 contributions
Didn't like
• 1/26/22
• DoorDash order
The chicken avocado burrito completely fell apart and the beans had no flavor.
The local side salad did not have tortilla strips instead they were crumbled up chips. Also they forgot to put the pico to Gallo on it
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Shadonna W
Emerging Expert • 31 contributions
Didn't like
• 9/12/22
• DoorDash order
Ordered a 8 piece only got a 6 piece chips and no salsa, this chicken is old it is not fresh. And you forgot utensils. Should I eat rice with my hands?
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Dennis D
25 contributions
Loved
• 12/22/23
• DoorDash order
This El pollo hits it out of the park!! 10 out of 10!!! Always great and always friendly!!!
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Dennis D
25 contributions
Didn't like
• 2/23/24
• DoorDash order
This was the worst El Pollo food I've ever received!! Chicken was raw, cold, and didn't get enough sauce. The rice was old and crusty. Something was in the green sauce that didn't belong. I'm not sure if it was spit or what but it was large and slimy!! I'm grossed out!!
