I ordered a pizza with pepperoni, garlic, and Ricotta. I asked for it to be cooked extra crispy. Let me tell you, THEY delivered! Never had a better pizza from this place in 30 years. That was absolute perfection. I don't know who you got working the line, but they are keepers. They know pizza. Sublime.
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N N
Emerging Expert • 12 contributions
Liked
• 4/11/26
• DoorDash order
No sauce for the half-filled raviolis, not good. But the pizza was good, and is getting better all the time. Best of all, my cannolo was freshly filled as it always is there, crispy and delicious, and no longer tiny like it was (that was silly).
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Debra F
Emerging Expert • 19 contributions
Didn't like
• 5/24/26
• DoorDash order
As a whole, I LOVE Franks. Especially their Sicilian pizzas and Limoncello Cake!
I've left reviews in the past about 2 separate orders missing the ordered desserts, but continue to praise the taste of them... and haven't ever had an issue with pizzas or other savories ordered.
Until last night. I don't know if I ordered too close to closing (wasn't intentional), or if it was a different chef, but the Sicilian Special was not good. It wasn't the usually saucy, cheesy, deliciousness at all. The cheese was lacking in both amount and flavor (looked like mozzarella only), and there was hardly any sauce on it. Peppers stood out as a main flavor (unusual), and there was less meat than in the past. It's the first time I've been disappointed with the pizza.
I'll order again, hoping this was a "one-off" because - as previously stated - their Sicilian Special and Sicilian Cheese/Pepperoni are usually mouth watering enough that I could eat them daily (and I'm not an every-day-is-pizza-day girl).
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Greg H
Emerging Expert • 15 contributions
Loved
• 11/11/25
• DoorDash order
The Deluxe Calzone IS the best calzone in Roanoke! Seriously! And get the Toasted Cheese Ravioli every time. Haven't had a bad meal ever, but that Deluxe Calzone. I add onion, extra meat & cheese, no ham for the Grand Slam. Well done guys!
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Laura G
Emerging Expert • 13 contributions
Loved
• 12/24/23
• DoorDash order
Franks has never disappointed. My family loves their food. Our "go to" is the 16" cheese pizza. You still get more cheese on it than you would from a national chain location's extra cheese.
