They were out of what I ordered, but went above and beyond and gave me at least 3 meals worth of food extra. They even sent my food with a note saying they were sorry and that I could get a refund and keep the food if i wanted. This is the level of customer service all establishments should strive for. The food was amazing as always and now I see the customer service is fire too! Needless to say I will not ask for a refund and they will definitely be getting more of my business.
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Cheryl C
1 contributions
Didn't like
• 1/5/23
• DoorDash order
Ribs were dry and hard and chicken was also dry. Whomever packaged this order knew that those ribs were overcooked and dry to the point they were almost burnt. The chicken was also dry and had to have sauce just to eat it. I will not be ordering from them again.
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Monica M
12 contributions
Liked
• 11/12/22
• DoorDash order
I ordered 2 meat plate, brisket, sausage , potato sald , green beans. The sides were absolutely delicious , made just right for me. Im from NJ and its hard to find places that make potatoe salad way that im used to. 5stars for sides. Sausage was also delicious , not grocery store bought, fresh from a real market. The brisket could be a little more tender, but is smoked very nicely ,has good flavor and sauce is very good. Only reason I didnt give 5 stars, my bread was missing :(
I like making sandwich with some of meat since I dont eat all the food in one sitting. A sandwich is always great next day for lunch .
Overall I would give 4 1/2 stars for my first time door dashing this place. Will order from here again
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Paula S
Emerging Expert • 21 contributions
Didn't like
• 9/9/22
• DoorDash order
It would have been nice if I got a call that the ribs were out. I got collard greens potato salad and an inedible $20 bill. :0(
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CHRIS D
2 contributions
Liked
• 2/11/23
• DoorDash order
Brisket tasted homemade, which is a good thing. Sausage was unique and tasty. order extra sauce though.
