Very disappointed. Paid $4.99 for 4 over cooked onion rings. Did not receive either of the dipping sauces i requested. Tiny tacos were dusted with cinnamon sugar (like a churro). Received the wrong hamburger. Ordered a Sourdough Smashed Jack™ ($9.39), but got a Jumbo Jack ($6.24). Very disappointed and feeling ripped off.
I have ordered from this store before...what happened to the quality control. The order on the receipt was correct...too bad that was not what made it into the bag.
J
Jesse D
3 contributions
Didn't like
• 10/26/25
• DoorDash order
By far the worst Jack in the box I've been to. Orders are constantly wrong, they never put any sauce (literally zero sauce) . Most recently I ordered 6 tacos, two munchie meals and some egg roles. They didn't send the 2 munchie meals. I re ordered it and they got the order wrong again. Sending the wrong fried and lacking ingredients on the burger. The establishment down the road doesn't seam to have these issues.
L
LaNesha S
Emerging Expert • 16 contributions
Didn't like
• 4/26/24
• DoorDash order
Classic Smashed Jack had no flavor , Large Spicy Sauced & Loaded Popcorn Chicken Combo was not a large and the Boba tea had hard, old boba balls. very disappointed
R
Ray T
2 contributions
Didn't like
• 11/25/24
• DoorDash order
Poorly portioned fries, colder food despite the driver being on time. Ordered 2 Dr. pepper and a Rootbeer, out of Dr. Pepper, asked for Coke and got 3 Rootbeers instead. The dasher was there and here on time, it was not on her half.
M
Maria P
3 contributions
Loved
• 7/26/24
• DoorDash order
Amazing! hot, fresh and presentation ON POINT!!! Large Large Homestyle Ranch Chicken Club Combo